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FAQ

SHIPPING & DELIVERY

All orders are shipped through USPS and take 3-5 business days. Every order is shipped priority.

Order Processing

Please allow 72 hours for order processing. 

EASY RETURNS

If you need to make a return please email us at southernrootscollection@yahoo.com to process all returns. Returns must be within 30 days, unworn, tags still attached 

TRACKING YOUR ORDER

We will send an email when your order is processed & sent out for shipping, in that email will be attached your tracking number.

Store Credit

Any items returned will be returned for store credit only.

100% SECURE ORDERING & Privacy Policy

When ordering through our site we will only process your card or PayPal for the items you ordered. Your information is safe with us & will not be used elsewhere.

Address Correction

Customers are responsible for putting the correct address in when ordering. We can not  make any promises that once ordered they can be changed.

 

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