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FAQ

SHIPPING & DELIVERY

All orders are shipped through USPS and take 3-5 business days. Every order is shipped priority.

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Order Processing

Please allow 72 hours for order processing. 

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EASY RETURNS

If you need to make a return please email us at southernrootscollection@yahoo.com to process all returns. Returns must be within 30 days, unworn, tags still attached 

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TRACKING YOUR ORDER

We will send an email when your order is processed & sent out for shipping, in that email will be attached your tracking number.

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Store Credit

Any items returned will be returned for store credit only.

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100% SECURE ORDERING & Privacy Policy

When ordering through our site we will only process your card or PayPal for the items you ordered. Your information is safe with us & will not be used elsewhere.

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Address Correction

Customers are responsible for putting the correct address in when ordering. We can not  make any promises that once ordered they can be changed.

 

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